Ski pass

If you don't have a hands-free card (pass holder), continue with the online purchase steps: selection > order > cart > payment.

An order receipt will be emailed to you after placing your order. Keep it; you will need it to collect your pass, and in case of loss or complaint to our customer service.

You will also find all the information about your order in your customer account.
To obtain your passes :

• Pick up at the checkout or kiosk upon receipt of your order receipt,

Fields to complete :
Last Name
First Name
Date of Birth

Good-quality photo of your face, facing forward, without a hat, sunglasses, or other accessories. (Accepted extensions: 'png', 'jpg', 'jpeg').

Upload supporting documents if requested :
Child/Youth/Senior/Super Senior = ID card.

If you have a hands-free card, you can top up your plan online.

• Log in to your account (or create one if you don't have one; see the Account Creation FAQ).

• Choose your desired plan (domain, date, duration, etc.),

• Enter your card number during the "order" step,

• Finalize your order.

Your plan will be automatically activated within a maximum of 15 minutes, without any action on your part or the need to go to the checkout.

If you encounter any problems, please contact us.

Avoriaz is one of the 12 resorts in the Portes du Soleil ski area.

• The Avoriaz ski area boasts 34 ski lifts and 75 km of slopes

• The Portes du Soleil ski area boasts 197 ski lifts and 650 km of slopes

Avoriaz's central location makes it easy to reach other Portes du Soleil resorts and enjoy a vast skiing area.

See the map showing the boundaries of the two ski areas.

The ski pass offered for the Avoriaz ski area is only available for 5 hours, 1 day, or 2 days.

If you wish to purchase a longer pass, only the Portes du Soleil ski pass will be offered.

The "hands-free" card is the cardholder for your ski pass. It looks like a bank card. It contains an electronic chip that allows you to activate the ski lift access gate without removing it from your pocket.

This chip also allows you to top up your ski pass online using the number printed on it.

Purchasing the "hands-free" card for €3 is mandatory for your first ski pass purchase. It is non-refundable but can be reused for several years. Please note: if your card is obsolete (old card, card with a duplicate serial number, etc.), you will have to replace it at your own expense.

3 advantages:

• Practical : no risk of loss or damage because this card stays in your pocket (do not place it with your cell phone, a pocket ashtray, another "hands-free" device, your keys, your bank card, or any metal object).

• Eco-friendly : it can be used season after season.

• Economical : you can top up your passes online without picking them up at the checkout, saving you valuable time. And you'll earn Soleils, which will earn you a free day.

Card number :

In online sales, when you are asked for a card number when choosing your plan, this is the number of your hands-free card that supports your plan (and not your bank card number). Identify its number. This number does not contain the letter O, but rather the number 0.

What information is stored on my hands-free badge?

By entering your WTP number here : https://shop.skipass-avoriaz.com/en/checkvalidities , you can view the active services on your card.

The ski pass is free for children under 5, but the "hands-free" card, which costs €3, is mandatory.

Proof of marital status will be required to obtain it.

This pass is only avaialable at the ski lift ticket offices.

Children receiving this type of free pass must be accompanied by an adult with a valid ski pass.

• The specific ‘SNOWRISK’ insurance is offered with the purchase of your Winter pass to cover you against risks incurred in the ski area. 
  The rate is €3.50 per day and €28 for more than 8 days (limited to 15 days).
  For PDS 5x1 non-consecutive day passes, you cannot take out 5-day insurance.
  The duration of the insurance must be identical to that of the pass to which it relates. For example: 6-day pass = 6-day insurance. 
  This insurance can be purchased online or at the ski lift ticket offices.

• The specific ‘ASSUREN SPORT’ insurance is offered with the purchase of your summer pass to cover you against risks incurred in the mountain area.
  The price is €4.00 per day for any purchase of a Portes du Soleil pass from 5 to 13 days, as well as travel.
  For PDS 5x1 non-consecutive day passes, you cannot take out 5-day insurance.
  This insurance can be purchased online or at the ski lift ticket offices.

When purchasing online, the insurance is offered after you have selected your pass and entered the skier's details (surname, first name, etc.).

Simply click on the ‘yes’ button to take out the insurance.

A photo is required for any package lasting more than 8 days.

For online purchases, the photo must be uploaded when ordering.

A good-quality photo of your face, taken from the front, without a hat, sunglasses, or other accessories. (Accepted file extensions: 'png', 'jpg', 'jpeg').

For purchases at the checkout, the photo is scanned or taken with our cashier's webcam.

Empty your basket :

• Click on the ‘My Basket’ icon,

• Click on ‘Empty My Basket’ at the top left

Empty product by product :

• Click on the ‘My Basket’ icon,

• Click on the ‘cross’ icon at the top right

• Confirm the deletion of your basket by clicking on "delete".