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SERMA - Morzine Avoriaz Ski Lift Operating Company
Simplified joint-stock company with a capital of €16,500,000
Headquarters: 98 Place Jean Vuarnet - 74110 Avoriaz / Tel.: 04 50 74 02 15 / Email: serma@serma-avoriaz.com
Thonon-les-Bains Commercial Register B 389 022 419 (92 B 400)
APE Code 4939 C
VAT No. FR 323 890 22 419
Publisher: Thomas FAUCHEUR, CEO of SERMA
This website was designed and developed by e-Liberty Services SAS,
Savoie Technolac – Andromède Building – 108 Avenue du Lac Léman – P.O. Box 30413 – 73290 La Motte-Servolex Cedex – France
Website: https://www.eliberty.fr
What Is the GDPR?
The GDPR, which took effect on May 25, 2018, replaces the 1995 European Data Protection Directive.
The GDPR sets forth specific requirements for companies and organizations based in Europe or offering their services to European users:
● It regulates how companies may collect, use, and store personal data.
● It builds on current documentation and reporting requirements to enhance accountability.
The GDPR at e-Liberty and skipass-avoriaz.com
The protection of personal data is central to our approach to the security of e-Liberty systems.
Personal data collected on this site is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act of January 6, 1978.
Types of Data Stored by Our Services
Personal Information
Last Name
First Name
Date of Birth
Email
Mailing Address
Phone Numbers
Proof of Address
Sensitive and Biometric Data
Photo
Proof of Age
Student ID
Payment Method Information:
IBAN
BIC
Credit Card Token
Web Service Operational Data
Website Sessions
Cookies
IP Address
Service Usage Data
Purchases
Ski Lift Ride Data
Online forms:
● Create a customer account
● Log in
● Customize the shopper's profile
● Customize the skiers' profiles
● Upload ticketing data (optional)
● Newsletter sign-up form (optional)
User's browser:
● Data provided by the user's web browser
Import
● Importing CRM contact lists (optional)
● Importing from the Marketplace API (optional)
When you sign up for our newsletters or agree to receive our communications, we use the Brevo platform to: manage our mailing lists; administer subscriptions and unsubscriptions; send informational and promotional campaigns; track message open rates; track clicks on the content provided; analyze campaign effectiveness; and improve the relevance of the content we send.
You may withdraw your consent at any time by clicking the unsubscribe link included in each communication or by contacting the DPO.
Data Controller
SERMA - 98 Place Jean Vuarnet - 74110 Avoriaz / Email: rgpd@serma-avoriaz.com
All data is stored in RDS databases hosted by Amazon on European soil, with the exception of documents (photos, supporting documents, etc.), which are hosted in S3 buckets provided by Amazon.
Accommodations
The site is hosted by Amazon Web Services (AWS)
AWS EMEA SARL
38 John F. Kennedy Avenue, L-1855 Luxembourg
Website: https://aws.amazon.com
The website's data is hosted on servers located in Europe, in accordance with applicable regulations (GDPR).
Data is retained for as long as is strictly necessary to fulfill the intended purposes, and for no longer than:
3 years from the end of your business relationship with SERMA
10 years for data used for accounting purposes
13 months for cookies.
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:
the right to access your data;
right to rectification;
right to erasure;
right to restriction of processing;
right to object;
the right to data portability, where applicable;
the right to withdraw your consent at any time when the processing is based on your consent;
the right to set guidelines regarding what happens to your data after your death.
by email at the address rgpd@serma-avoriaz.com ;
through the contact forms on our websites;
by mail addressed to the DPO.
If you believe your rights have not been respected, you may file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL): www.cnil.fr.
In the event of a dispute, you may file a complaint with the CNIL (www.cnil.fr).
All content on this site (text, photos, videos, illustrations, graphics, logos, etc.) is the exclusive property of the publisher or is licensed for use. Any reproduction, display, modification, or adaptation—in whole or in part—of the content without prior written authorization is strictly prohibited.
Photo and video credits: SERMA, Nicolas Rosset, Dam Higueras, Keno Derleyn, Céline Ducrettet, Corentin Croisonnier, Avoriaz Tourist Office, Victoria Edel, Oliver Goldbold.
